AI or Workflow? Decision Tool

Define the problemWhat operational problem are you trying to solve? — Plain language. What happens today and who experiences it.What is the desired outcome? — What would 'better' look like in operational terms.

Process structureIs the current process documented?Is there a named process owner?How stable and explicit are the decision rules? (0–100) — 0 = ad hoc, 100 = fully deterministic.Roughly what % of cases are exceptions? (0–100) How often does the problem occur? Is the work structured data, unstructured content, or both?

Judgment and autonomyDoes it need interpretation, prediction, drafting, classification, or pattern recognition?Would the system take multi-step actions in other systems?

Risk and evidenceIf the result is wrong, how severe is it? (0–100)How easy is it to reverse an incorrect action? (0–100) — 0 = irreversible, 100 = trivially reversible.Is sensitive, confidential, or regulated data involved?Could it affect a person's rights, services, money, or access?

ControlsMust a person approve the final decision?Are events and actions logged?Can permissions be restricted (least privilege)?Is there a rollback, pause, or containment mechanism?Is there an escalation path?Is there a measurable baseline?

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